Last Updated: 01/11/2025
This Privacy Policy explains how BiteByte, Inc. (“BiteByte”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our website (bitebyte.io) and related applications, including DisplayMyMenu, Store Run, Weekly Specials, Shift Flows, and any other tools or services we provide (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
A. Information You Provide to Us
- Contact details such as name, email address, phone number, and company name when you sign up, request a demo, or contact support
- Account information when you register for or use our apps
- Payment and billing information (processed securely via a third-party provider)
- Any custom data you input into our apps (menus, recipes, tasks, etc.)
B. Automatically Collected Information
- IP address, device type, operating system, browser type
- Usage data including pages visited, time spent on site, and features used
- Cookies and similar tracking technologies (see Section 6 below)
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Send transactional or service-related communications
- Respond to your questions and support requests
- Analyze usage patterns to improve performance and features
- Comply with legal obligations and prevent misuse of our platform
- Send you marketing emails (only with your consent or where legally permitted)
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Trusted third parties who help us run our platform (e.g., hosting providers, payment processors, analytics tools)
- Legal Requirements: If required by law, subpoena, or legal process
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction
All third-party providers are required to handle your data securely and only for the purposes outlined in this policy.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and update your personal data
- Delete or request the removal of your information
- Object to or restrict certain data uses
- Withdraw consent (if consent was the basis of data collection)
- Lodge a complaint with a data protection authority (if applicable)
To make a request, contact us at [email protected].
5. Data Retention
We retain your personal data only as long as necessary to provide our Services, fulfill our legal obligations, or resolve disputes. You may request deletion at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, track usage, and remember your preferences. You can control cookies through your browser settings or opt out using tools like YourAdChoices.
We may also use third-party services like Google Analytics. These tools may collect anonymized information about your usage.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure hosting environments. However, no system is 100% secure, and we encourage you to use strong passwords and best practices.
8. Children’s Privacy
Our Services are not intended for use by children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If you believe we have unintentionally collected such data, please contact us immediately.
9. International Users
If you are accessing the Services from outside the United States, please note that your data may be transferred to and processed in the U.S., where our servers are located and our operations are based.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date and, if significant, notify users via email or a site banner. Your continued use of the Services after such updates constitutes your acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
BiteByte, Inc.
Email: [email protected]
Website: https://www.bitebyte.io